Bridging the Gap Between Great Food and Great Service
We began as a team of dedicated freelancers, providing exceptional support in the food industry. As our business grew, we transitioned to an office-based call center to enhance efficiency, collaboration, and service quality.
Specializing in food delivery services, we act as the crucial link between customers, restaurants, and delivery partners. Our team ensures seamless order processing, real-time assistance, and top-notch customer service to create a smooth and satisfying experience for everyone involved.
With a commitment to reliability, innovation, and customer satisfaction, we continue to grow—helping food businesses thrive while making every meal delivery hassle-free.
Qualifications
Excellent Communication Skills
Agents must be able to speak clearly, listen actively, and convey information effectively to ensure smooth interactions with customers, restaurants, and delivery partners.
Strong Problem-Solving Abilities
Food delivery issues can arise, such as incorrect orders or delayed deliveries. Agents need to think quickly and provide solutions to keep customers satisfied.
Ability to Work Under Pressure
A fast-paced environment with high call volumes requires agents who can stay calm, focused, and efficient, even during peak hours.
Customer-Centric Mindset
Providing friendly and professional service helps build customer trust and satisfaction, which is crucial for repeat business.
Basic Computer and Multitasking Skills
Agents need to navigate multiple systems, process orders, track deliveries, and document interactions—all while engaging with customers in real time.
4 good reasons to work with us
Be part of a dynamic team where your skills matter, your growth is encouraged, and every day brings new opportunities. Join us and build a rewarding career in the fast-growing food delivery industry!
1
Growth and Career Development
We provide opportunities for career advancement, skill development, and training to help our agents grow professionally within the company.
2
Supportive and Collaborative Environment
Our team values teamwork, communication, and a positive workplace culture where everyone is encouraged to succeed.
3
Competitive Salary and Incentives
We offer competitive pay, performance-based bonuses, and other incentives to reward hard work and dedication.
4
Job Stability in a Growing Industry
The food delivery industry continues to expand, ensuring long-term job security and exciting opportunities in a fast-paced, dynamic field.
Open Positions
1
Apply for the Position
Send us your resume via email at simplemenuph.recruitment@gmail.com
2
Review of Your Application
Our Recruitment team will carefully review your documents. If your profile meets our requirements, we will invite you for an interview.
3
Feedback and Potential Hiring
After the interview, we will promptly provide feedback via email. A positive evaluation will be followed by a job offer.